Privacy policy
This privacy policy describes how Mabel & Iris Jewels collects, uses and shares personal data when you visit our website or make a purchase.
Collection of personal data
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. In addition, we collect information about the individual web pages or products you view, which websites or search terms referred you to our website, and information about how you interact with our website. We refer to this automatically collected data as "Device Information".
We collect Device Information using the following technologies:
- "Cookies" are data files placed on your device or computer that often contain an anonymous unique identifier. For more information about cookies and how to disable cookies, visit .
- "Log files" track actions that take place on the website and collect data including your IP address, browser type, internet service provider, referring/exit pages and date/time stamps.
- "Web beacons", "tags" and "pixels" are electronic files used to record information about how you use the website.
In addition, when you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number. We refer to this information as "Order Information".
We collect Order Information when you:
- provide information during the checkout process on our website;
- create a customer account on our website;
- purchase a product or service through our website;
- contact us through the website.
Use of personal data
We use the Order Information we collect generally to fulfill orders placed through our website. In addition, we use this Order Information to:
- communicate with you;
- screen your orders for potential risk or fraud;
- notify you of changes to our services or products;
- arrange shipping and handle returns.
We use the Device Information we collect to help us screen for potential risks and fraud (particularly your IP address), and more generally to improve and optimise our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).
Sharing your personal data
We share your personal data with third parties who help us provide our services to you. These include:
- our ecommerce platform, which hosts our online store and processes orders on our behalf;
- our payment providers, who process your payment and screen transactions for fraud;
- our fulfilment and shipping partners, who pack and deliver your order and handle returns;
- our analytics and advertising providers, as described below;
- our email and customer service providers, so that we can respond to you.
We may also share your personal data where we are required to do so by law, or to respond to a lawful request for information, or to protect our rights.
International transfers
Orders are shipped from international warehouses and returns are processed outside the United States. This means the information needed to deliver your order or process your return, such as your name and address, is transferred to and handled by partners located outside the United States.
Advertising and analytics
We use analytics and advertising services to understand how visitors use our website and to show relevant advertising. These services may set cookies or similar technologies and may receive information about your visit, including identifiers associated with your device.
Depending on where you live, this activity may be treated as "sharing" or "selling" of personal information under state privacy law, even where no money changes hands. You can opt out of this activity by contacting us at , and by using the controls the platforms provide:
- Google:
- Meta:
- Digital Advertising Alliance:
Your privacy rights
Depending on where you live, you may have the right to:
- know what personal data we hold about you and request a copy of it;
- ask us to correct personal data that is inaccurate;
- ask us to delete personal data we hold about you;
- opt out of the sharing or sale of your personal data for targeted advertising;
- not be treated differently for exercising any of these rights.
To make a request, email . We may need to verify your identity before acting on a request, and we will respond within the time frame required by the law that applies to you. You may also authorise someone else to make a request on your behalf.
Data retention
We keep your Order Information for our records unless and until you ask us to delete it, and for as long as we are required to keep it to meet legal, accounting and tax obligations.
Security
We take reasonable steps to protect the personal data we hold against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Children
Our website is not intended for children, and we do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided us with personal data, please contact us and we will delete it.
Do Not Track
Please note that we do not alter our website's data collection and use practices when we see a Do Not Track signal from your browser.
Changes to this policy
We may update this privacy policy from time to time, for example to reflect changes to our practices or for legal reasons. The version published on this page is the version that applies.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a request, please contact us at .